A few months ago, I was coaching a principal who felt completely drained by one of her grade-level teams.
“They’re stuck,” she sighed. “No one takes ownership. The same issues come up every meeting. I’ve tried giving them tools, timelines, and reminders. Nothing works.”
As we talked, I noticed how often she said, “I tried to fix it.” She jumped in with solutions, mediated disagreements, and even rewrote parts of their team plan to “get them moving again.”
She was doing what many leaders do - rescuing a team from their discomfort.
When she stopped trying to solve their problem and instead began coaching their thinking, everything shifted. In their next team meeting, instead of re-explaining expectations, she asked, “What do you think is getting in the way of this team working well together?” AND “What would you be willing to try differently next week to build more trust?”
The room was quiet at first, but then it gave way to honest conversation and a sense of ownership.
📌 Thought Spark:
Every time we fix, we take away someone else’s chance to grow. Facilitation invites people to see themselves as capable, not broken.
These small shifts do something powerful — they empower others.
What conversation could you stop fixing long enough to start facilitating instead?